Du skal sende os din ordre med GLS eller aflevere dine kort i en Matraws butik.

Når du sender med GLS skal du benytte den angivet pakkeshop som "min købmand" eller ENDNU nemmere vælge vores automatiske TUR/RETUR funktion, så du slet ikke skal tænke over om du har tastet de rigtige oplysninger. Brug denne funktion og få minutter efter din ordre er placeret, vil du modtage en automatisk mail fra os med en QR kode, som du kan fremvise hos din lokale GLS-forhandler.

LetsGradeCards ATT: Lasse Work Bøg
Kærnehøjvej 66, 5260 Odense S
support@letsgradecards.dk
lb@letsgradecards.dk
+45 93972112

Hjemmelevering! (Se adresse over dette): "Send altid med
hjemmelevering" - Vi tager kun mod pakker fra GLS. Sendinger med
PostNord, Bring osv risikeres, ikke at blive afleveret korrekt!"

• Each service/submission type must have its own order!
  
• Our website is designed so that as soon as you have placed a service type in your basket, you cannot select a new service type. You can change your choice of service by emptying your basket! 
• It is allowed to place many different orders and send them together to us in one shipment! - It is important to clearly mark which ones card/s which fits which order!
• If you send us more than one order in the same shipment, it is very important that you write (OUTSIDE THE BOX) which order numbers you have sent us. 

Yes! - If you use GLS! (We recommend you use our automatic ROUND/RETURN function, which you can choose when you have to pay and choose your delivery method. This choice is also to get your card/s return with GLS! - You save time, money and trouble by using this optimized solution.

Shipments with all freight companies other than GLS cause delays in our processing of yours card/s. Use our QR return system to your advantage. 

Our prices are fixed and per piece regardless of number of card/s you choose to get graded. 

• It is possible to obtain better prices on all services by becoming a VIP customer with us. However, this requires that one achieves a certain minimum quota on an annual basis in order to be considered for this. 

You can read more about becoming a VIP and how it works here: https://letsgradecards.dk/pages/bliv-vip-kunde

1. Pack yours card/s and send them safely, cf. ours packing guide!
2. Access the website https://letsgradecards.dk and buy that quantity card/s you want to send to us.
3. We receive yours card/s and takes a picture of your package. Your image is uploaded to your order, which you can see by logging into your customer portal.
4. We key yours card/s in the correct submission system.
5. Same card/s is carefully packed in the correct row rim.
6. We will send you a link to a video documentation and a list of which card/s you have sent us when we are ready to send to PSA and always happens at the end of our process - it may therefore be 14+ days before you receive your documentation package! This always happens before ens card/s is sent for grading, but it may sometimes take some time before you receive your video documentation and an overview of the sent card/s.
7. Once all our internal procedures for safe handling and documentation have been completed, yours will be sent card/s with UPS. If you have paid for an extended transport guarantee, yours is card/s via LetsGradeCards covered in this process.
8. You can now find and track your order on our tracking page! The page is automatically updated when changes are made to the PSA. Although some phases of PSA can vary in speed, this is completely normal when you are grading yours card/s. If there has been no change on our tracking page, there has been no change at PSA, but we assure you that your card/s have a good time!
9. When equal card/s is received at LGC, from PSA, the website is updated again automatically! card/s after some time yours will be sent card/s back to you with GLS to the nearest parcel shop, or delivered to Matraws in KBH or Halmes-hule in Odense depending on your choice - You will be notified by email when your parcel is ready to be collected. Please be aware that if you have chosen a Matraws store to pick up yours card/s it can take up to 30 extra days before you receive yours card/s! - If you want fast delivery, always choose GLS!
10. When your card/s sent from LGC, your order is updated with your tracking number - This triggers an automatic email to you, and you can also see your tracking number on your order via your customer portal.

Follow our packing guide! : https://letsgradecards.dk/pages/pakke-guide

You can hand in yours card/s with a number of our partners in different parts of the country. When using a business partner, please note that your order is sent to LetsGradeCards ApS with GLS, at the customer's own risk. The processing time at LetsGradeCards ApS is longer when you use a business partner than if you send your order to us directly. You must always have placed an order when using a business partner. Our packing guide applies in all cases. https://letsgradecards.dk/pages/pakke-guide

Packages must always be delivered to a business partner during the store's opening hours. 

LetsGradeCards (Vejle) - (Only by appointment - contact our support)

• Hjulmagervej 9F, 7100 Vejle

Matraws (Copenhagen)

• Admiralgade 20, 1066 Copenhagen K 

Halmes Cave (Odense)

• Søndergade 7A, 5000 Odense C

@Cards (Copenhagen)

• Sankt Peders Stræde 49,1453 Copenhagen K

@Cards (Aarhus)

• Irma Pedersens Gade 150, 8000 Aarhus C

LetsGradeCards, sends a receipt as confirmation of receipt of an order when they are received at our operating location!

• When a package is received, a picture of your package is taken and uploaded directly to your order! - Log in to your customer portal to see your picture!
  
• If you have any questions or think we have received your package but have not uploaded a picture, you are very welcome to contact our support staff at support@letsgradecards.dk

The difference is the speed of how quickly you get yours card/s return. There is also a difference in how expensive the same card/s must be when they are graded before being "upcharged" - (see what upcharge means further down this page!) - These speeds are ONLY estimates and NOT guarantees. PSA can change their estimated delivery times at any time without notice!

• Value = 500$/card/s after grading and takes an estimated 7-9 months for delivery.
  (Currently not available)
• Value+ = 500$/card/s after grading and takes an estimated 5-7 months for delivery.
  (Currently not available)
• Value-MAX = 1000$/card/s after grading and takes an estimated 3-5 months for delivery.
  (Currently not available)
  
• Regular = 1500$/card/s after grading and takes an estimated 3½-4½ months for delivery.
• Express = 2500$/card/s after grading and takes an estimated 2-3 months for delivery.
• Super-Express = 5000$/card/s after grading and takes an estimated 1-2 months for delivery.
• Walk-Through = 10000$/card/s after grading and takes an estimated 1 month for delivery.
  (Requires special order - contact support@letsgradecards.dk)
• Premium1 = 25000$/card/s after grading and takes an estimated 1 month for delivery.
  (Requires special order - contact support@letsgradecards.dk)

* Are the same card/s worth more than the max declared values mentioned here, you should expect to be "upcharged" to a higher service tier!

See our tracking page here:

• PSA: https://letsgradecards.dk/pages/submission-update-center

The tracking function updates itself automatically every time there is a change at PSA.
Is your order "stuck" at a certain stage or feeling slow? - It's completely normal! :) 

Return card/s sent by GLS to the parcel shop selected when ordering. It is possible to change this by agreement with LGC.

If you have chosen to use our QR-Round/Return system, parcels will generally be sent to the recipient's nearest parcel shop, unless otherwise agreed. 

It varies from service type to service type.

Shipment type	Starting price (Without transport guarantee)
Regular	DKK 720 per card/s
Express	DKK 1475 per card/s
Super Express	DKK 3250 per card/s
Walk-Through	DKK 5800 per card/s
Premium1	DKK 9375 per card/s

• Do you send, for example, a card/s in which in its graded form is worth 1500$ on a service where the maximum declared value is 500$, there is a chance that you will be "upcharged" - it doesn't always happen, but there is a chance for it.
• As part of our trading conditions, you agree that if you are covered by Upcharge, that this bill will also be accepted. It is part of the premises that are subject to us as a company in order to be an authorized dealer at PSA. We will of course document your extra costs and the grade of your included cards via email.
  
  
• Please note that when you pay the difference of a service in connection with an upcharge, you pay from LetsGradeCard's Favorite prices at PSA to the full amount of a given service. You can find PSA's current prices here: https://www.psacard.com/services/tradingcardgrading
• As a company, we charge up to 15% in handling fee for upcharge handling. Transaction fees and exchange rates have been taken into account here. 

• It's not a MUST, but it's a good idea.
• It often increases the value in a card/s, especially if the card is in good condition, as it increases how rare your collectible is. card/s increases in value if there is a high demand for an object of which there is not enough to cover market demand. 
• It protects and preserves the condition / quality it has now.
• It is a guarantee that your card/s is real.
• It's cool!
• You can more easily exhibit and present yours card/s when encapsulated in a PSA holder. 

• In principle, you can grade everyone card/s, but it is not certain that all card/s will increase in value.
• Rare card/s, with popular names is always a good rule of thumb, regardless of whether you collect pokemon cards, sports cards, One-Piece, Lorcana or card/s such as marvel or garbage pail kid card/s. A rare one card/s is in our view one card/s, where you know that not many have been produced card/s, such as secret rainbows or "case hits" from sports are always card/s you know are not produced in the same quantity as regular ones card/s – these card/s should be graded and preserved.
• We grade from time to time card/s, because they have a special personal meaning for us. It could be card/s that we've had since we were kids, or maybe because we collect a certain player or pokemon. For example, we have a special love for Pikachu. Not all Pikachu card/s are worth so much that it makes financial sense to grade them, but we do it anyway because it's fun and because it's for our private collections.

• You must pay to send yours yourself card/s TO us, or deliver your order to us for a show/event where we participate. You can use individual partners, but yours card/s still being shipped to us. You can find a list of partners in our FAQ! - You can choose to buy a label (ROUND/RETURN) directly through us. The prices are similar to what you would pay at GLS, but you don't have to think about whether you have entered the correct information - we have done that for you! - Remember to document the contents of your shipment when using this solution. 
• Do you choose to get yours card/s return with GLS when they have been processed, it costs from DKK 40 and rises in line with GLS's shipping prices based on your total package weight. 
  

• Yes, as long as the same card/s is in our possession, you have full right of return on all yours card/s/order!
  
• The moment we have finished your treatment, this also means that we have sent yours card/s to PSA, and we therefore cannot withdraw yours card/s/order back again, why there is no longer a right of cancellation. 
• If you wish to cancel your order, you must contact our support in good time at support@letsgradecards.dk

We are official PSA dealers at the highest level - This honor is based on years of experience, trust and a good reputation in the hobby! - To become an official dealer with a grading company, you have to go through various background checks! - Rely on LetsGradeCards, PSA itself does.

See our official PSA-Dealer approval on PSA's own website here:
https://www.psacard.com/dealers/search (in the name field, search for us by company name (LetsGradeCards)

Check out our trustpilot page here: 
https://dk.trustpilot.com/review/letsgradecards.dk

WE HAVE NO FIXED DEADLINES BECAUSE WE SHIP ALL THE TIME!

We usually send one or more times a week! - It is very rare that we do not have a necessary connection, but it can happen. We therefore never have a specific deadline as you know from many other "Group Submitters" who typically send 1-2 times a month. We can afford to send as often as we do on all available services at PSA because our community uses us diligently. We will send 30,000 to PSA in 2025 and have exceeded these numbers in 2026!. We can therefore consider ourselves to be the Group Submitter in Scandinavia with the largest following of customers who send the largest total volume to PSA, which allows us to send up to several times a week during normal operating periods. This is reflected in the fact that we are one of the only Group Submitters to hold the official title of "PSA Platinum Dealer", which is the highest level at PSA that can be achieved.

Our continuous way of processing customers' orders means that we send more often and faster than the vast majority of other Group Submitters in the world. Avoid unnecessary extended waiting times on an already long grading journey by using LetsGradeCards ApS as your PSA supplier. 

Special shipment types such as (but not exclusively) Reholder, Booster Packs, Dual-Grading etc. are available on our website all the months when the Nordic Card Show has a physical event in Denmark. - There may be cases where PSA does not have these services available, which is why we cannot offer them. 

It is noted EXACTLY which order we send card/s in. We always know that card/s No. 1 belongs to customer x and card/s number 100 belongs to customer y. The second PSA receives ours card/s, everyone will be card/s assigned a certificate number that you find on your license plate. This number is a "unique identifier" where only one of each exists. No matter how many of the same card/s sent in, we know exactly where in our order your card/s is located. With the certificate number, it is easy to find which one card/s there's yours, and which one card/s there is someone else's. On this point, PSA are incredibly professional and even have a very strict and fixed process for processing ours card/s so they don't mix together.

• Sub-grades are the four below the grade which are always load-bearing when looking at the overall condition of one card/s.
• Sub-grades consist of:
• The corners.
• The edges.
• The surface.
• The centering.

• At PSA, the answer is always NO - they do not offer this. However, from the Express, Super-Express, Walk-Through and Premium1 services, you can receive a note from the person who has assessed the same card/s. This is not available on lower services. If you want to receive a note, you must contact LetsGradeCards ApS. LetsGradeCards ApS has no influence or impact on PSA's assessment of yours card/s and cannot help if you as a customer think your assessment is incorrect.